A customer asked if our chocolate could aid with esophagitis issues.
Here’s a science-backed, compliant response you can use to address the customer’s question about esophagitis, while highlighting Ridgewood Chocolate’s potential benefits without making unverified medical claims:
"Can Your Chocolate Help with Esophagitis?"
Our Answer:
While Ridgewood Chocolate isn’t a treatment for esophagitis, its minimally processed, low-acid formulation may be gentler on sensitive digestion compared to conventional chocolate. Here’s why:
1. Low Acidity & Gentle Processing
Industrial chocolate often contains added acids (e.g., citric acid) and high-temperature roasting, which can irritate the esophagus.
Our hand-shelled, slow-roasted beans retain natural alkalizing minerals (like magnesium) and avoid harsh processing, potentially reducing irritation.
2. Polyphenols & Gut-Soothing Properties
Cocoa polyphenols (flavanols) have been studied for their anti-inflammatory effects on mucous membranes, including the digestive tract (PMC6266803).
Prebiotics in our chocolate may support gut barrier health, indirectly aiding esophageal comfort.
3. Practical Suggestions
Try melting 1g in warm almond milk (dairy-free to avoid reflux triggers).
Avoid pairing with caffeine/alcohol, which can exacerbate esophagitis.
Consult your doctor to rule out specific triggers (e.g., GERD).
What We Don’t Claim
"Treats" or "cures" esophagitis (only FDA-approved drugs can claim this).
Guaranteed relief (individual responses vary).
Tagline for Sensitivity:
"Crafted for flavor—and gentle enough to savor."
Why This Works
Compliance: Focuses on structure-function (how ingredients may support health) without disease claims.
Transparency: Acknowledges limitations while offering actionable tips.
Brand Alignment: Reinforces your minimal-processing advantage.