Privacy, Returns, & Refunds

Updated: Jan 12, 2023 

Please read our privacy policies

CONDITIONS OF USE

Welcome to our online store! Ridgewood Chocolate (Constantine & Co Inc) and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Shipping Policy
We ship orders Monday through Friday. The cutoff time is 4:00PM for same day shipping.
All orders are shipped USPS Priority Mail.
You may pick up your order in our store.


Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. 

Refund Policy

Due to chocolate being food, there are no refunds for opened chocolate packaging. Refund for unopened chocolate will be 100%, minus cost of opened chocolate bars and shipping cost to you. You must use trackable shipping when returning chocolate to us. 
Product condition - The chocolate bar (s) must be new in unopened/like new in order to return. Upon receipt of the chocolate we will issue a refund. The time from purchase is 24 hours to request a refund.
Method of refund - The same form of payment used.
Refund contact info - use any of your preferred ways to contact listed at the bottom of any page. 
Charges - you the customer pays for return shipping.


PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit Ridgewood Chocolate (Constantine & Co Inc) or send e-mails to us, you are communicating with us electronically.  You consent to receive communications from us electronically.  We will communicate with you by e-mail or by posting notices on this site.  You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Ridgewood Chocolate (Constantine & Co Inc) or its content suppliers and protected by international copyright laws.  The compilation of all content on this site is the exclusive property of Ridgewood Chocolate (Constantine & Co Inc), with copyright authorship for this collection by Ridgewood Chocolate (Constantine & Co Inc), and protected by international copyright laws.

TRADE MARKS
Ridgewood Chocolate (Constantine & Co Inc)'s trademarks and trade dress may not be used in connection with any product or service that is not Ridgewood Chocolate (Constantine & Co Inc)'s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Ridgewood Chocolate (Constantine & Co Inc).  All other trademarks not owned by Ridgewood Chocolate (Constantine & Co Inc) or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ridgewood Chocolate (Constantine & Co Inc) or its subsidiaries.

LICENSE AND SITE ACCESS
Ridgewood Chocolate (Constantine & Co Inc) grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ridgewood Chocolate (Constantine & Co Inc).  This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.  This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ridgewood Chocolate (Constantine & Co Inc). You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ridgewood Chocolate (Constantine & Co Inc) and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Ridgewood Chocolate (Constantine & Co Inc)s name or trademarks without the express written consent of Ridgewood Chocolate (Constantine & Co Inc).  Any unauthorized use terminates the permission or license granted by Ridgewood Chocolate (Constantine & Co Inc).  You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Ridgewood Chocolate (Constantine & Co Inc) so long as the link does not portray Ridgewood Chocolate (Constantine & Co Inc), its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Ridgewood Chocolate (Constantine & Co Inc) logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT   If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Ridgewood Chocolate (Constantine & Co Inc) and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT  Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Ridgewood Chocolate (Constantine & Co Inc) reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Ridgewood Chocolate (Constantine & Co Inc) and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Ridgewood Chocolate (Constantine & Co Inc) and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Ridgewood Chocolate (Constantine & Co Inc) or its associates for all claims resulting from content you supply. Ridgewood Chocolate (Constantine & Co Inc) has the right but not the obligation to monitor and edit or remove any activity or content. Ridgewood Chocolate (Constantine & Co Inc) takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS  All items purchased from Ridgewood Chocolate (Constantine & Co Inc) are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS   Ridgewood Chocolate (Constantine & Co Inc) and its associates attempt to be as accurate as possible. However, Ridgewood Chocolate (Constantine & Co Inc) does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Ridgewood Chocolate (Constantine & Co Inc) itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE ISPROVIDED BY Ridgewood Chocolate (Constantine & Co Inc) ON AN "AS IS" AND "AS AVAILABLE" BASIS. Ridgewood Chocolate (Constantine & Co Inc) MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW,   Ridgewood Chocolate (Constantine & Co Inc) DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.   Ridgewood Chocolate (Constantine & Co Inc) DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Ridgewood Chocolate (Constantine & Co Inc) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Ridgewood Chocolate (Constantine & Co Inc) WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OFTHE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW   By visiting Ridgewood Chocolate (Constantine & Co Inc), you agree that the laws of the state of NEW YORK STATE, UNITED STATES OF AMERICA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Ridgewood Chocolate (Constantine & Co Inc) or its associates.
DISPUTES     Any dispute relating in any way to your visit to Ridgewood Chocolate (Constantine & Co Inc) or to products you purchase through Ridgewood Chocolate (Constantine & Co Inc) shall be submitted to confidential arbitration in NEW YORK STATE, UNITED STATES OF AMERICA, except that, to the extent you have in any manner violated or threatened to violate Ridgewood Chocolate (Constantine & Co Inc)s intellectual property rights, Ridgewood Chocolate (Constantine & Co Inc) may seek injunctive or other appropriate relief in any state or federal court in the state of NEW YORK, UNITED STATES OF AMERICA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Ridgewood Chocolate (Constantine & Co Inc). We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
QUESTIONS: Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: info@RidgewoodChocolate.com (Constantine & Co Inc).